Skip to content
Scheduled maintenance 5/4/25

We’ll be doing routine maintenance on Sunday, May 4, from 12:00 AM-12:00 PM EST. During this time, Astound’s online shopping/ordering tool, account access, billing and other services will not be accessible. We’ll be back up shortly – thank you for your patience.

Call Now! 1.800.427.8686
Residential
Business
Residential
Business
Building your order...
+

Log in to your Webmail

Check your email and send messages.

How to Change Your Webmail Password Online

In a MyRCN account:

  1. Click Accounts & Passwords under RCN Webmail in the right navigation bar.
  2. In the Change Email Passwords area, select the email address from the drop down list.
  3. Enter the new password twice and submit.

To Change Webmail Password In Usertools:

  1. Go to http://usertools.rcn.com/
  2. Enter user name and current password.
  3. Enter new password (twice).
  4. The change should take less than 5 minutes to take effect.